We’re here for you, as always. Don’t delay medical care – A Message from Roper St. Francis

We hope you’re healthy and doing well during this difficult time. We want you to know that we’re here for you and are taking extra precautions to keep you and our care team safe, so that you don’t have to wait to address your medical needs. Since our state has seen a significant flattening of the curve, we’re able to safely proceed in providing care for you and your loved ones. Here’s what we’re doing to keep you safe.

In an emergency
In an emergency situation, every minute matters. Call 911 or visit the ER. Here’s a list of Roper St. Francis Emergency Room locations. Please don’t suffer at home during this crisis. We’re keeping ER patients whose symptoms are consistent with COVID-19 separate, isolating them from everyone else and performing intense cleaning to ensure your safety.

Routine medical care
Your doctor is still available for your routine medical care. If you have an appointment, the practice will contact you to determine if your visit can be done virtually. If your provider thinks that it’s necessary for you come to the practice, we’ve introduced a few new guidelines for your visit. They include:

• A pre-screening phone call for COVID-19 to include you and a support person, if you have one (must be 16 or older)
• Limiting time in our waiting rooms, which have been rearranged to optimize social distancing
• Waiting rooms are disinfected throughout the day using recommended CDC & EPA disinfectants and cleaning chemicals (like Sani-Cloth Bleach wipes)
• Our entire team is wearing masks, and those who are delivering care are also wearing gloves

Imaging services
Remember to keep up with your regular preventive screenings. Detecting problems early increases the success of treatment. If you’re scheduled for a CT scan, MRI, X-Ray or any other imaging service, please visit rsfh.com/coronavirus to learn about how we’re keeping you safe.

If you have questions about safety, please give us a call at (843) 402-CARE. We’re happy to address any concerns and direct your next steps for care.