CARTA Partners with UZURV to Add Expanded Access and Lower Cost of Medical Transportation for Disabled and Elderly Riders across Charleston Area

RICHMOND, VA. — Charleston, South Carolina has chosen to partner with UZURV to provide a new transit solutions pilot for eligible riders. The pilot begins February 1st, 2021. The program provides riders served by ADA paratransit services and clients over the age of 55 expanded access to transportation with greater flexibility to and from medical appointments as well as to the grocery store and pharmacy.

The new program, called CARTA OnDemand will greatly enhance accessibility, schedule flexibility, and customer experience for ADA and non-ADA transportation, providing eligible riders direct, private rides to appointments in the Medical District from across the Charleston peninsula. 

UZURV’s mobility platform will provide CARTA riders with credentialed drivers trained with the ability to assist riders who need a little bit of extra help. UZURV provides life-changing non-emergency medical transportation with the option of wheelchair accessible vehicles to serve all members of the rider community. 

“The pilot program that CARTA has undertaken with UZURV is focused on one thing: putting our riders first,” said CARTA Board of Directors Chairman Mike Seekings. “The enhanced level of service offered through this partnership will make traveling easier for the most vulnerable transit users. Direct, on-demand access to necessities such as doctor appointments, the pharmacy and grocery store is an unprecedented step forward for public transit in our region, and it is something we hope to replicate in the future.”

The valuable new pilot service will provide rides  across the Charleston Peninsula with hopes of service expansion throughout the Charleston area. 

“UZURV is grateful for the opportunity to help provide increased access to medical centers to the CARTA community, so that eligible riders gain access to the medical care they need to live happier and healthier lives,” said John Donlon, UZURV CEO.

UZURV brings three years of Adaptive TNC expertise and is a trusted innovation partner to transit agencies across the country, providing more than 400,000 rides to special needs clients while helping lower the overall systemic cost of paratransit and non-emergency medical transportation (NEMT) service delivery. 

UZURV’s unique technology and mobility platform prioritizes safety and makes sure proper assistance is available to the rider, while allowing transit agencies to increase overall paratransit system efficiency. The flexibility and security of UZURV’s Adaptive TNC stems from technology-assisted credentialing and testing, and real-time ride oversight by a proven operations team that keeps trips on time and drivers and riders safe and supported. 

Media Contacts:

Lynn Ward
UZURV
Marketing Associate
lynn.ward@uzurv.com

Ned Freeman
UZURV
Executive Vice President – Marketing and Community Relations
ned@uzurv.com