Royal Recognition with Charleston, South Carolina Ties

Royal Recognition with Charleston TiesMoneypenny co-founder appointed a CBE in the Queen’s Honour’s List

CHARLESTON, SC (June 13, 2019) – Rachel Clacher of Charleston’s Moneypenny has been appointed a CBE in the Queen’s Honour’s List for her services to business and the community.  Rachel co-founded Moneypenny with her brother Ed Reeves, in 2000. Today Moneypenny is the world’s leading provider of telephone answering, outsourced switchboard and live chat services, with offices in the US as well as the UK. Moneypenny’s team of over 700 annually handle in excess of 15 million calls and live chats on behalf of more than 13,000 .

In 2014, Rachel brought Moneypenny’s unique approach to people development to a new charity which she established called the Moneypenny Foundation.  The charity is now called We Mind The Gap, which gives new opportunities in life and work to unemployed under-served young people through providing totally holistic paid traineeships. The program is expanding after the first traineeships ended with 70% of all participants moving into fulltime work.

Rachel commented “I am honoured to be receiving a CBE in the Queen’s Honour’s list.  It is wonderful to receive acknowledgement for Moneypenny’s success and for WeMindTheGap. I strongly believe in doing the right thing, treating people well and providing ongoing support. This is not about ticking boxes, it’s about business and communities, and helping young people who are operating within a system that often doesn’t communicate. At Moneypenny we pride ourselves on our culture and empowering people to do their best and it is wonderful to see that this ethos translates into WeMindTheGap.  The charity has grown and expanded and will continue to implement new traineeships each year so young people can transition from ‘prisoners of circumstance’ to ‘pilots of their own lives’.”

About Moneypenny

Moneypenny helps businesses earn new and retain existing customers by offering a customized suite of inbound call and customer contact services. From a state-of-the-art facility in Charleston, South Carolina, and the United Kingdom, Moneypenny manages more than 13 million calls, chats, text messages, and emails for more than 13,000 clients annually.

Started as a family business in 2000, Moneypenny has grown to over 600 employees globally. Their industry-leading technology and scalable solutions make Moneypenny the right fit for businesses of all shapes and sizes.

Moneypenny was awarded the prestigious Queen’s Award for Enterprise in Innovation in 2008 and was recognized by The Sunday Times as one of the 100 Best Companies to Work For an astonishing five times including top 5 listings in 2015 and 2017. Moneypenny’s charitable arm helps unemployed and underserved young women in the local community find new opportunities in life and work through its ‘We Mind The Gap’ initiative.

Find more information about how Moneypenny is reshaping the ways businesses interact with their customers at Moneypenny.com.

For further information please contact:

• Ariel Herr for Moneypenny
• arielcherr@gmail.com
• 469-235-2708